Let our expert team guide your training administrators from implementation planning through to internal pilot-testing and launch. Our strategic guidance and hands-on assistance ensures a managed implementation and successful launch.
Your learners, your training goals — and your admins’ challenges — are unique. Our Admin Services team provides personalized training and quarterly meetings and consultations that focus on achieving the outcomes you need from your online training program.
You don’t have to do this alone! Designated training account admins will receive 1:1 onboarding and training, as well as on-demand access to our microlearning-based help.
Whether you have hundreds of users to import into your new microlearning platform, want branded iOS and Android apps or need custom analytics and data reports, we’ve got you covered. Our team tailors your system to your needs.
The critical first step: A custom implementation plan based on your time frame and critical online training requirements.
We proactively drive the implementation process, specifying clear steps or actions for your team to take. We’ll review progress and plan next steps in weekly calls.
With detailed knowledge of your training program goals and objectives, your implementation manager will guide you to the optimal configuration of the platform and features.
Microlearning slides smoothly into your broad talent management strategy as our team oversees integrations and maps out a big-picture solution.We’ll even build out your account structure, create groups and teams, and set up your hierarchies and permission structures.
Internal pilots offer an opportunity to receive important feedback. We’ll guide you through pilot testing and the final configuration of your account and content, setting you up for a smooth launch.
Prior to launch we will walk you through the data and feedback from the pilots. We’ll guide you through final configuration adjustments and launch — and celebrate with you as training results take off.
Our Microlearning Admin Services package prepares your training admins to meet any challenge. A dedicated Administrator from our Admin Services team will study your online training goals, challenges, and desired outcomes. Our team will offer guidance and advice in quarterly meetings, with additional consultation available, based on your unique needs.
Your dedicated Administrator will discuss your challenges, goals, and objectives — and guide you toward solutions.
The Admin Services team will develop a plan and schedule the daily, weekly, and monthly tasks that will keep you progressing toward your goals.
Each quarter, you’ll receive a comprehensive report that summarizes work completed and identifies priorities for the next quarter.
Your quarterly analytics report provides an overview of your account and describes how to fully leverage the system to meet your evolving needs. We’ll discuss this with you and recommend next steps.
Move seamlessly to your new OttoLearn microlearning services. We will sync OttoLearn users with your back-end system or database. And we will schedule regular synchronizations to ensure that learners’ training records and other data are always up-to-date.
We’ll coordinate with your IT team to obtain a data file and provide a scheduled user import into the OttoLearn microlearning platform.
We’ll also collaborate with your training admins to ensure that learners are placed into the appropriate Mastery Profiles and to transfer other details required to meet your specific online training needs.
Buying an online training platform means investing in a long-term relationship. Your platform should include stellar support from a dedicated team that understands your specific needs and use cases and is responsive when you have questions or problems.
Welcome to an elevated experience with our world-class support and training center.
Our Success Desk™ team typically responds within 30 minutes during business hours — and an after-hours response team addresses emergencies 24x7x365!
Have a question? Reach out via email or live chat for the best support experience you've ever had.
Our Success Desk™ team strives to fully understand your needs. They’ll probe to unearth the question behind the question so they can provide targeted advice and assistance that enables you to accomplish your true goal.
A Technical and Business Account Manager supports every Enterprise-level OttoLearn client, providing a point of contact who will work tirelessly to help you achieve your training goals.
Microlearning CORE provides a soup-to-nuts all-inclusive approach to designing, building, and launching a successful Enterprise-level microlearning training strategy.
We help your team identify and improve key performance indicators by boosting training outcomes, building knowledge retention, adding performance support, and measuring the results of your training efforts.
Microlearning CORE is:
Review & reporting
Enterprise-level, award-winning OttoLearn microlearning platform
Our hands-on team of microlearning experts will support every aspect of planning and launching your new corporate training initiative. Your success is our goal!
CORE clients benefit from custom analytics and key performance indicator correlation.
You identify the metrics and performance indicators that matter most — we will take it from there. We will create custom reports and ensure that your in-depth quarterly report focuses on what’s important to you!
The CORE program is a partnership: Your monthly coaching sessions include personalized guidance and regular review of your customized training analytics.
Your CORE team works hard to understand your needs and to anticipate and resolve your questions and issues.
This innovative platform for eLearning is impressive. It’s a whole new way of gaining knowledge in a fun, engaging and time-sensitive fashion.
OttoLearn’s Microlearning Enterprise CORE program gets your microlearning initiative off to a strong start. Our guidance ensures a successful implementation and ongoing attention to your key performance indicators.
Let us become your partner in training as you move into an exciting new phase in employee development. Talk to an OttoLearn Microlearning expert today.