He is Director of Education for the Big Social Improvement Center.
As the number of natural disasters are rising, so does the toll on communities and lives. BSIC has received a mandate to improve disaster resilience in their communities.
Feng is tasked with training a group of volunteers coming from 253 regional communities on disaster preparedness. Each volunteer would work to improve disaster resilience in their community.
The challenge? The training for these volunteers must be provided in 3 different languages, and while there is abundant wifi, the data cost is quite high and therefore requires offline learning.
Otto has some key advantages which led to its selection for this project. First, Otto is a true multilingual platform. Both the framework and the content can be delivered in any browser-supported language. As well, instead of having to create multiple versions of content — one in each language — Otto maintains multiple versions of each content piece in multiple languages, which means that a learner can flip between languages at any time.
The result? 190 of the 253 community volunteers completed their Otto based training mastery within 45 days.
Retention was high because content was delivered and consumed in their native language, allowing the volunteers to better serve their multilingual communities.